Job Details

Discover a place where wonder, adventure and relaxation meet. Gateway Canyons Resort & Spa rests on 180 acres in the red rock canyons of western Colorado. 72 room luxury Resort with amenities that include lodging, dining, UTV and Jeep tours, horseback riding, full service spa & air tours. Our Front Desk Associates check-in/check-out hotel guests courteously and efficiently; Provide information and assistance to all guests and visitors. Communicate Resort services and amenities to guests. Communicate VIP arrivals to designated personnel for escort and delivery of amenities. Document and confirm reservations and cancellations. Block rooms in system and follow though on designated requirements. Communicate pertinent guest information to designated departments/personnel (i.e. special requests, amenity delivery)Resolve discrepancies on rooms status report with Housekeeping. Process checkouts; resolve any late charges, present folio to guest and resolve any disputed charges; settle guest acc...Front Desk, Agent, Hotel, Information