Job Details

Join to apply for the General Manager role at Crestline Hotels & Resorts

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Join to apply for the General Manager role at Crestline Hotels & Resorts

Overview

Crestline Hotels & Resorts is currently hiring for a General Manager. The ultimate mission of this role will be to provide guidance to one of Crestline's multi-million dollar business units by providing strong leadership and unparalleled customer service initiatives.

A strong predictor of success for the General Manager will be the ability to:

• Balance strategic planning with hands-on execution out on the floor in a fast-paced environment
• Develop cohesion with associates and maximize each one's potential
• Keep current market share as well as aggressively grow new prospects within the market, especially from nearby competition
• Successfully interact with Hotel Ownership, all key leaders and staff across the hotel, as well as key corporate staff

Key Duties & Responsibilities

• Focus on and adhere to three of Crestline's key success measures: Revenue Index, Flex/Flow, and Guest Satisfaction. Your ability to influence and improve these upon starting is crucial.
• Staff Optimization – develop a plan for all newly hired and current leaders so they understand their mission and have the tools to offer unparalleled service, satisfaction, and success within the first 30 days
• Develop and familiarize with key players, including Hotel Ownership and Field/Corporate Staff, within the first 30 days
• Develop a positive relationship with all Sales staff, including onsite Sales, Regional Director of Sales, and corporate Sales & Marketing Leadership

Education And Experience

• Previous 2+ years of General Manager experience within a busy Select Service Hotel required, or 4+ years as an Assistant General Manager
• Computer and Office skills required – ability to communicate effectively via email and manipulate data from spreadsheets and databases
• Experience with hotel information systems and accounting systems relevant to the brand
• Premium brand experience highly preferred (Hilton, Hyatt, Marriott, or IHG)

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, gender identity, or disability status.