Job Details

Utilizing a professional and courteous demeanor, provide excellent customer service for customers and various internal departments and individuals in accordance with the mission, and values of the company Respect confidentiality and maintain confidences as described in the UHG Employee Handbook and acknowledged through signature by all employees. The ability to maintain confidentiality is a critical and essential component of this position Serve as Intake Case Aide and provide administrative and case management support to Case Managers/ HSS Coordinators as needed Manage referrals for LTSS through multiple modalities Collect appropriate and detailed information and documentation required for accessing LTSS Provide information and options counselling for folks seeking services Complete verbal consent lists and obtain verbal consent from members as needed Interact with internal and external departments, agencies, advocates, medical providers, families, and individuals to connect members w...Aide, Intake, Case Manager, Health, Healthcare, Benefits