Job Details

Position Summary

This working position is responsible for assisting and providing Members and their guests with food and beverage, shoe service, and locker room services in the traditional "butler style" of service paying careful attention to details and established rules of service.

General Duties and Responsibilities

• Maintain a physical presence on the floor of the lounge and locker areas while members are present.
• Maintain workroom, locker room, and lounge areas in immaculate condition.
• Clean locker room areas including sinks, countertops, floors, stalls, showers, and lockers.
• Provide shoe services in alignment with the Club's established requirements.
• Restock workroom, lounge area, and locker rooms, as directed, with the required supplies maintaining a visual appeal.
• Prepare daily buffets including snack presentation, coffee and tea service, iced tea and lemonade service, Member amenities, and newspaper selection.
• Prepare and stock bar with beverages, ice, glassware and maintain order throughout the day.
• Prepare bar beverages in accordance with Club standards.
• Greet, seat, order, deliver, and service food and beverage for Members using a POS computerized ordering system.
• Prepare and stock food and beverage service equipment.
• Vacuum, sweep, mop, and clean floors in the lounge, locker room, and terrace.
• Assist with tournament and special event setup, service, and breakdown as directed.
• Spring cleaning and opening requirements.
• End of season cleaning and closing requirements.
• Inventory and supply control.
• Trash removal.
• Completes other tasks/duties as assigned.

Requirements

• Previous Food & Beverage service experience.
• Must have extensive guest satisfaction service experience.
• Must have an "on the spot" problem solving attitude.
• Proficiency in use of food service, bar, and shoeshine equipment.